PRIVACY POLICY

Last Updated: April 12, 2025

1. Introduction

This Privacy Policy outlines how Only Things Needed LLC collects, uses, discloses, and protects your personal information. We are committed to safeguarding your privacy and ensuring the security of your information. This policy applies to anyone who interacts with our online services, including website visitors and customers. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect various types of personal information to provide and improve our services. This information includes:

Identification and Contact Information: Your name, address, email address, phone number, and other contact details.
Account Information: If you create an account, we collect your username, password, and registration details.
Payment Information: When you make a purchase, we collect necessary payment information, such as credit card details and billing addresses.
Shipping Information: For order fulfillment, we collect your shipping address.
Demographic Information: Age, gender, and preferences to personalize your experience.
Technical Data: Your IP address, browser type, device information, and operating system.
Usage Data: Information about your interactions with our services, including pages visited, time spent, and links clicked.
Location Data: If our services include location-based features, we may collect geolocation data.
Communication Data: Records of our correspondence and support inquiries.
Social Media Information: If you connect with us through social media platforms.

We collect this information through various methods, including:

Directly from you: When you provide information through forms, account registration, purchases, or communications.
Automatically: Through cookies and other tracking technologies as you interact with our services.
From third-party sources: Such as service providers and business partners.

3. How We Use Your Information

We use your personal information for the following purposes:

To Provide and Improve Services: Fulfilling orders, customer support, personalizing experiences, and optimizing our services.
Communication: Responding to inquiries, sending updates and notices, and managing account communications.
Marketing and Advertising: Sending promotional materials and delivering targeted advertisements (with opt-out options).
Security: Ensuring website security and preventing fraudulent activities.
Legal Compliance: Complying with legal obligations and responding to lawful requests.
Analytics and Performance Monitoring: Analyzing website traffic and user behavior to improve our services.

Our legal basis for processing your data includes your consent, contractual necessity, legitimate business interests, and compliance with legal obligations.

4. Sharing Your Information

We may share your personal information with the following categories of third parties:

Service Providers: Payment processors, shipping and fulfillment providers, marketing and advertising platforms, analytics providers, cloud hosting providers, customer support software providers, and email marketing service providers. We share data with them to facilitate our services.
Business Partners: With whom we collaborate to offer specific services or promotions.
Legal Authorities: When required by law or to respond to legal processes.

We will obtain your explicit consent before sharing your sensitive personal data.

If we engage in the sale of your personal data, we will clearly disclose this and provide you with the right to opt out. For the sale of sensitive or biometric data, we will provide specific notices as required by the Texas Data Privacy and Security Act (TDPSA).

5. Data Security

We implement reasonable administrative, technical, and physical data security practices to protect your personal information. These measures include:

Encryption protocols to secure data during transmission and storage.
Secure protocols such as HTTPS and TLS.
Firewalls and intrusion detection systems.
Regular security audits and vulnerability assessments.
Access controls to limit data access to authorized personnel.
Employee training on data security and privacy practices.

While we strive to protect your information, please be aware that no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights and Choices

You have certain rights regarding your personal data, including:

Right to Access: You can request confirmation of whether we process your personal data and obtain a copy of it.
Right to Correction: You can request the correction of inaccurate or incomplete personal information.
Right to Deletion: You can request the erasure of your personal information under certain circumstances.
Right to Opt-Out: You can opt out of targeted advertising, the sale of your personal data, and profiling.
Right to Data Portability: You can request to receive your personal data in a portable format.
Right to Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Right to Appeal: If we deny your request, you have the right to appeal our decision.

To exercise these rights, please contact us using the information provided below. We will respond to your request without undue delay, generally within 45 days. You also have the right to lodge a complaint with the Texas Attorney General if your appeal is denied.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal or business needs. We will securely dispose of your data when it is no longer needed.

8. International Data Transfers

If we transfer your personal data internationally, we will implement appropriate safeguards to ensure its protection in accordance with applicable laws.

9. Children's Privacy

Our services are not directed to children under the age of 13. If we knowingly collect personal information from children under 13, we will comply with the Children's Online Privacy Protection Act (COPPA), including obtaining verifiable parental consent. Parents have the right to review, delete, and refuse further collection of their child's personal information.

10. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to enhance your experience and analyze website traffic. Cookies are small text files stored on your device. We use essential cookies for website operation, functional cookies for preferences, analytical cookies for usage analysis, and advertising cookies for targeted ads.

We also use third-party cookies from analytics and advertising providers. You can manage your cookie preferences through our cookie consent banner or your browser settings.

11. Website Analytics

We use website analytics tools, such as Google Analytics, to collect information about your interactions with our website. This includes your IP address, browser type, pages visited, and other usage data. We use this data to analyze website performance and improve user experience. This data is shared with the analytics provider. You can opt out of Google Analytics tracking through the Google Analytics opt-out browser add-on or by adjusting your cookie settings.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting a prominent notice on our website or by sending you an email. The "Last Updated" date at the beginning of this policy indicates when it was last revised. We encourage you to review this policy regularly for any updates.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Only Things Needed LLC

16931 Marie Village Drive

Conroe

Texas 77306

support@onlythingsneeded.ai

For appeals regarding your rights requests under the TDPSA, you may also contact the Texas Attorney General:

Texas Attorney General Consumer Protection Division